Choosing a POS, or point of sale systems seem to be fairly easy. After all, you simply need a system that can scan documents, calculate totals, and print receipts. In a nutshell, this is what you need for your POS system to do. However, there is much more that goes into one of these systems than just functions, so choosing one may not be as easy as you might think.
Start with the software.
The software you use to run your POS is the first step towards choosing the right equipment. You must ensure that the POS hardware – scanners, computers and printers – is compatible with the software you have chosen. To save you the hassle of trying to find a compatible solution, consider buying the software and hardware as a whole. This is usually cheaper as well.
As you are now looking at a software, what will happen if software updates are required. Several packages provide free software upgrades. You should learn how to implement software upgrades, and make sure you are comfortable with the process.
Think about your needs.
The POS needed by a grocery will be different from the needs of a POS camera store. Sit down and make a list of all the features you need in your POS system. You may want to consider the points you would like to have, but would expect to have if your budget is tight. This will help you choose a system that is most convenient for your business.
Look at the CUSTOMER SERVICE.
The actual equipment is not the only thing you will buy when you purchase a POS system. What happens if your POS system does not work? You can either lose sales or rely on your cashiers and add the totals correctly. Make sure that the customer service and support options that come with your POS system will be there when you need it. Easily accessible technical support is essential when you are looking into POS systems.
Focus on usability.
Make sure your POS system is easy for your cashiers and workers to use. Touch screens, for example, make it easy to correct errors or make changes to an order. Systems with complicated codes that must be entered in order for you to change it will be a problem to use. Having an easy to use system is especially important if you have several employees who will use your POS system.
Do not focus on price.
You want a flexible and effective program that you can use for many years. It will cost money, but it should not be overstated prices. If you need to stay within the parameters of your budget, make sure you plan to spend a decent amount for your POS system. What you really need to focus on is to ensure that the program has all the features your business needs and can add the options you may want someday.
Ensure changes can be made.
You know what your business needs today, but in a month or a year your needs may be different. Make sure the program is flexible enough to allow you to make changes without much hassle. For example, if you add a line of products or there will be a change in price, make sure that you can make these changes easily.
Your ultimate goal is to find a POS system that is easy to use, allows you to modify the agreement if necessary, supplemented by quality support, while responding to the needs of your business. Examine all options, see sample reports, and try the software, if possible. You will be able to find a practical solution for your business with a little research and work.