There are several elements to a complete point of sale. These include software, hardware, technical support and equipment.
Here are things to consider when choosing a POS system:
Study the software company to make sure it will continue to support and develop the software you choose. Equipments may include computer, monitor and peripherals as POS cash drawer, customer display, receipt printer and a scanner.
Research on the hardware warranty on all POS hardware and peripherals. These warranties can vary considerably. Compare length of warranty, response time on the site in relation to the repair depots and whose components are covered.
When comparing different POS software you will find that the system requirements vary from one solution to another. It is essential to ensure that you buy equipment with the requirements of the appropriate system. In addition, make sure you purchase the appropriate number of software license for your new system, if more than one employee will use it.
Be sure to ask about support contracts and training equipment. While these can typically cost more, they will ensure store operations without worry.
Finally, training and installation are sometimes included in the proposal. Make sure you understand exactly how much training is included and research how much training is required to become self-sufficient. Be clear about who will install the software.
Identify costs recurring. When reviewing proposals, make sure you understand the upfront costs and recurring costs that may be required. Is there a monthly service fee? Is there an annual fee? What technical support cost to answer questions about the software? What warranty is offered on material and POS peripherals (cash drawer, receipt printer, scanner, customer display)? Are you required to buy a service contract? How will you enjoy the updates or upgrades to the software? When researching these costs make sure you understand the terms, response time, and if there are additional fees for each workstation.
Credit Card Processing
Do you have a payment processor with credit card? Make sure the new POS system can accommodate your payment processor. Some software point of sale requires the use of their payment processor.
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